Privacy Policy

Website Privacy Policy

This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII refers to information that can be used on its own or with other information to identify, contact, or locate an individual. Please read our privacy policy carefully to understand how we collect, use, protect, or otherwise handle your PII in accordance with applicable laws, including the Information Privacy Act 2009 (Queensland), Australian Privacy Principles and Privacy Act 1988

What personal information do we collect from the people that visit our website?

We collect information that is required to contact you in the future, such as your name, email address, phone number, and postal address. In some cases, we may also collect information relevant to your business, such as business name, logo, or other details related to the services we provide (e.g., graphic design, printing, signage, or car wraps).

When do we collect information?

We collect information from you when you:

Fill out a form on our site (such as a contact form, quote request, or order form).
Sign up for our newsletter or respond to a survey or marketing communication.
Interact with our website through browsing or using our online tools.

How do we use your information?

We may use the information we collect from you for the following purposes:

To process your orders and transactions.
To communicate with you regarding the status of your orders, design projects, or other inquiries.
To provide relevant quotes and marketing information if you’ve opted in to receive such communications.
To improve our services, website performance, and customer experience.
To send you newsletters, special offers, or other promotional materials, if you have subscribed.

How do we protect your information?

We are committed to ensuring your personal information is secure. We implement a variety of security measures to maintain the safety of your personal data when you place an order or submit your personal information. These measures include:

SSL encryption to secure all data transfers on our website.
Regular malware scanning.
Controlled access to personal information within our company, with access limited to authorised personnel only.

We do not use vulnerability scanning and/or PCI standard scanning for credit card data, as we only work with third-party payment processors.

Third-party disclosure

We do not sell, trade, or otherwise transfer to outside parties your Personally Identifiable Information. However, we may share some data with trusted third-party service providers such as our payment operators and shipping companies.

Do we use ‘cookies’?

We use cookies to improve your experience on our site and to collect data for website analytics. Cookies are small files stored on your device that allow us to track website traffic and user interactions, helping us enhance the site’s functionality and user experience.

How Cookies Are Used:

We do not use cookies for tracking purposes. However, third-party services (such as Google Analytics) may use cookies to collect aggregated data about site traffic and interactions.

You can choose to have your browser warn you each time a cookie is being sent, or you can disable all cookies. This can be done through your browser settings. If you choose to turn cookies off, please note that some features of this website may not function properly.

Google

Google, as a third-party vendor, uses cookies to serve ads on our site. Google’s use of the DART cookie enables it to serve ads to our users based on previous visits to our site and other sites on the Internet. Users may opt-out of the use of the DART cookie by visiting the Google Ad and Content Network privacy policy.

Fair Information Practices

Understanding the Fair Information Practice Principles (FIPPs) is important for ensuring that we comply with various privacy laws protecting personal information.

In the event of a data breach, we will notify affected users via email within 7 business days.

We also agree to the Individual Redress Principle, which ensures that individuals have the right to pursue enforceable rights against data collectors who fail to adhere to the law. This principle requires that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

CAN SPAM Act

The CAN-SPAM Act is a law that sets rules for commercial email communications, establishes requirements for commercial messages, and gives recipients the right to stop receiving marketing emails.

If at any time you would like to unsubscribe from receiving future marketing emails, you can click the unsubscribe link in any email or contact us directly at , and we will promptly remove you from our mailing list.

International Data Transfers

Some of the third-party services we use (such as Google Analytics and payment processors) may transfer personal data to countries outside of Australia. These third-party service providers are required to protect your data in accordance with applicable privacy laws.

Your Rights and Choices

You have the right to:

Access the personal information we hold about you.
Request corrections to any inaccuracies in your personal information.
Request the deletion of your personal data, subject to any legal or contractual obligations.
Opt out of receiving marketing communications from us at any time.

To exercise these rights, please contact us.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices or to comply with legal requirements. Any changes will be posted on this page, and the “Effective Date” at the top of the policy will be updated.

Contacting Us

If you have any questions or concerns about this privacy policy, or if you wish to exercise your rights regarding your personal information, please contact us via our Contact Us page or by emailing us at .