FAQ

Re-prints FAQ's

• Do you provide proofs before printing?

  Yes, all jobs require you to approve the digital proof before printing proceeds unless you have specifically said otherwise. This ensures that you have the opportunity to review before production begins.

• How do you ensure the quality of prints?

  All print jobs require you to approve a digital copy of what's about to go to production before proceeding. Our experienced team also checks for quality, clarity and consistency before shipping.

• Do you offer rush or expedited printing services?

  Yes, we offer rush or expedited printing services for urgent orders. Please contact us to discuss your specific requirements, and we'll do our best to accommodate your timeline.

• Do you offer design services or assistance with file preparation?

  Yes, we have highly experienced inhouse design services to help bring your vision to life. Whether you need assistance with file preparation or require full-scale design support, our experienced designers are here to help you every step of the way.

• Is there a minimum order quantity for printing services?

  Because of the size of our commercial printers, small jobs are not very cost effective. Most print services have a minimum order quantity, but it depends on the job.

• Are there any additional fees or charges I should be aware of?

  Our pricing is transparent; we have no hidden fees or charges. The quote provided to you will include all costs associated with your printing order upfront. However, we don't normally include any delivery cost within the quotation, as most of our customers pickup from our shop. We can give you an estimated cost of delivery on request. Delivery price is calculated based on the finished size and weight.

• Do you have a question?